Our Story

About PracticeBackOffice

An independent resource for small medical, dental, and mental-health practice owners evaluating AI receptionist tools.

2026
Founded
100%
Independent
US
Focused Coverage

🔍What We Do

We publish in-depth reviews, side-by-side comparisons, and practical guides based on publicly available information, vendor documentation, and direct research. Where we can, we verify pricing and claims directly against a vendor’s own current site rather than repeating secondhand figures — and we say so plainly when a number can’t be verified.

🎯Why We Started This Site

Small practices are often an afterthought for software reviewers — most coverage in this space is written for hospital systems or large dental service organizations. We focus specifically on the solo practice, the two-provider clinic, and the small group practice trying to figure out whether an AI receptionist is worth it, and which one actually fits their call volume, budget, and existing systems.

How We Make Money

Some of the links on this site are affiliate links. If you sign up for a tool through one of our links, we may earn a commission at no extra cost to you. This does not affect which tools we choose to cover or what we say about them — see our full Affiliate Disclosure for details.

Our Standards

  • No pay-to-play rankings — placement is never for sale
  • Pricing and features verified against each vendor’s current site
  • Unverifiable claims are labeled or dropped, never guessed
  • Clear affiliate disclosure on every page that carries one

Questions?

We read every message and respond within a few business days.

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